SHIPPING POLICY

Delivered with care, from our hands to yours.

1. ORDER PROCESSING

– Orders are processed within 1–2 business days

– Orders placed on weekends or public holidays are processed on the next working day

2. DELIVERY TIMELINES

– Standard delivery time: 3–7 business days

– Remote or rural locations may take slightly longer depending on courier service availability

3. SHIPPING CHARGES

– Shipping charges are calculated and displayed at checkout

– Free shipping may be available on selected orders or promotions

4. TRACKING YOUR ORDER

Once your order is shipped, tracking details will be shared via SMS and/or email so you can monitor your delivery status.

5. POSSIBLE DELAYS

While we aim for timely delivery, delays may occur due to:

– Weather conditions

– Courier partner disruptions

– High order volume during peak periods

6. ADDRESS ACCURACY

Please ensure that your shipping address and contact details are correct.

We are not responsible for:

– Failed deliveries due to incorrect address

– Additional charges for re-delivery attempts

7. DELIVERY ATTEMPTS

If delivery is unsuccessful:

– Courier partners may attempt re-delivery

– After multiple failed attempts, the order may be returned to us

8. DAMAGED OR TAMPERED PACKAGE

If your package appears damaged or tampered with:

– Do not accept the delivery

– Contact us immediately for assistance

9. NEED HELP

Email: support@ahyana.in

We are here to assist you at every step.