Terms of Use

TERMS OF USE

A seamless experience, built on clarity and trust.

1. OVERVIEW
These Terms of Use govern your access to and use of the Ahyana website and services. By continuing to browse our website or placing an order, you agree to these terms in full.

2. ELIGIBILITY
You must be at least 18 years of age to make a purchase on this website. If you are under 18, usage must be under the supervision of a parent or legal guardian.

3. PRODUCT REPRESENTATION
We ensure each fragrance is presented with care and accuracy. However:
– Fragrance perception may vary from person to person
– Product images are indicative and may differ slightly from actual product
– Packaging may be updated without prior notice

4. ORDERS & ACCEPTANCE
An order is confirmed only after successful payment.
We reserve the right to cancel or refuse orders in cases such as:
– Product unavailability
– Payment issues
– Suspected fraudulent activity

If an order is cancelled, a full refund will be issued automatically.

5. PRICING & PAYMENTS
– All prices are listed in INR (₹)
– Final payable amount is displayed at checkout
– Payments are processed securely through trusted third-party gateways
– We do not store any card or banking details

6. SHIPPING & DELIVERY
Delivery timelines are indicative and may vary depending on location and logistics.
Delays may occur due to:
– Courier delays
– Weather or external disruptions
– Incorrect or incomplete address details

7. RESPONSIBLE USE
– Provide false or misleading information
– Use the website for unlawful purposes
– Attempt to disrupt website operations

8. INTELLECTUAL PROPERTY
All content, branding, designs, images, and materials are the exclusive property of Ahyana and cannot be used without permission.

9. LIMITATION OF LIABILITY
– Indirect or incidental damages
– Delays beyond our control
– Misuse of products

10. UPDATES TO TERMS
We may update these Terms of Use anytime. Continued use means acceptance of updated terms.

11. GOVERNING LAW
Governed by Indian law. Jurisdiction: Madhya Pradesh, India.

12. ELECTRONIC RECORD
This is an electronic record under Indian law and does not require physical signatures.

13. NEED HELP
Email: support@ahyana.in
Response time: 24–48 hours